Privacy Policy

1. Introduction

GCLC values the privacy of our students, volunteers, partners, and donors.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Malaysia Personal Data Protection Act (PDPA) 2010.

2. Personal Data We Collect

We may collect the following types of personal information:

Students & Parents/Guardians
• Name, age, gender
• Nationality, refugee/asylum status (only when required)
• Contact information
• Attendance records
• Learning progress and assessments
• Emergency contact details

Volunteers & Staff
• Name and contact information
• Identification details (for verification)
• Background or qualification information

Donors & Partners
• Name, organization, and contact details
• Donation records

Website Visitors
• IP address and browser data
• Cookies and analytics information

We only collect sensitive information when necessary for program administration and safety.

3. How We Use Your Personal Data

We use your data for:
• Class registration and communication
• Educational program delivery
• Safety and emergency purposes
• Volunteer coordination
• Reporting to partners, donors, or authorities (in anonymized form)
• Website operation and analytics
• Legal and administrative requirements

We will never sell your personal information.

4. Disclosure of Personal Data

We may share data with:
• Teachers, volunteers, and staff (for operational needs)
• Partner NGOs for educational or welfare support
• Service providers (IT, communication, website hosting)
• Authorities when required by law

Whenever possible, we only share minimum necessary information.

5. Data Protection & Security

We take reasonable steps to protect personal data through:
• Restricted access to sensitive information
• Secure digital storage
• Limited retention periods
• Staff and volunteer confidentiality agreements

Although we strive for strong security, no system is fully guaranteed.

6. Data Retention

We keep personal data only as long as necessary for educational, operational, and legal purposes.
Data may be anonymized for reporting and research.

7. Your Rights

You have the right to:
• Access your personal information
• Request corrections
• Withdraw consent (may affect participation)
• Request deletion when legally permissible

Requests may be submitted to:
📧 info@kingdomrefugee.org

8. Cookies & Website Tracking

Our website may use cookies for:
• Improving user experience
• Analytics and traffic insights

You can disable cookies in your browser settings.

9. Children’s Privacy

We collect data from minors only with consent from parents or guardians.
We take extra care to safeguard student information.

10. International Data Transfers

If your data is processed outside Malaysia (e.g., cloud services), we ensure appropriate security measures are in place.

11. Updates to This Policy

We may revise this Policy periodically.
Updated versions will be posted with a new revision date.

12. Contact Us

For privacy concerns or requests:
📧 info@kingdomrefugee.org
📍 Garden City Learning Center, Kuala Lumpur, Malaysia